Glyphsmash Support

Your orbs bounce around and shatter the glyphs in the field. Spend coins on upgrades to add orbs, damage and speed, and evolve your orb through new tiers. Tap Powers to cast active abilities, and keep pushing to the next stage.

Prestige resets your run in exchange for permanent Shards. Spend Shards in the skill tree on upgrades that make every future run stronger, so you climb back faster and further.

Prisms are the premium currency you earn by playing: challenges, achievements, milestones and the weekly leaderboard all pay Prisms. Spend them on card packs. Cards are permanent collectibles that boost every run.

From version 1.6.0 you get four daily challenges and six weekly challenges (weekly ones reset on Monday), sized to how far you've pushed. Clear every challenge on a board to open its all-clear chest.

Glyphsmash saves on your iPhone automatically as you play, and regularly backs up a copy to our cloud server. The backup is tagged only with a random backup code, with no account, Apple ID, email or sign-in involved.

To see your code, open Settings (gear icon) → Cloud Backup and tap Show my backup code. Screenshot it or write it down somewhere safe; it's the key to your save.

Yes. From version 1.6.0, Glyphsmash keeps your backup code in your iPhone's Keychain, which survives deleting the app. Reinstall Glyphsmash on the same iPhone (or on a new iPhone restored from a backup of the old one) and, on first launch, it finds your cloud save and restores it automatically. You need an internet connection for this.

It never overwrites progress that's already on the device. If nothing is restored automatically, use your backup code as described below.

1. On your old device, open Settings (gear icon) → Cloud Backup and copy your backup code.
2. Install Glyphsmash on the new device and open Settings (gear icon) → Cloud Backup.
3. Choose Restore from cloud and paste the code.

Restoring replaces whatever progress is on the new device with your backup.

If Glyphsmash is still installed, the code is always in Settings (gear icon) → Cloud Backup. If you reinstalled on the same iPhone, automatic restore (version 1.6.0+) uses the code saved in your Keychain, so you may not need it. Otherwise, email us with roughly how far you got and when you last played. Because backups aren't linked to any identity, we can't always find a save without its code, but we'll do our best.

Glyphsmash (version 1.6.0 and later) can send an occasional reminder to come back, for example when you have rewards or earnings waiting. These are scheduled on your iPhone itself; they aren't used for advertising or tracking. It asks for permission after you've played for a bit, never the moment you open the app, and the game works the same if you say no.

Open the iPhone Settings app → Notifications → Glyphsmash and turn off Allow Notifications. You can turn them back on the same way.

No. Video ads in Glyphsmash are always optional: you choose to watch one in return for a bonus, such as a 2× damage, coins or speed boost, or doubled offline earnings. There are no pop-up ads that interrupt play. A small banner ad may also appear at the edge of the screen. Ads are served by Google AdMob.

iOS may ask whether Glyphsmash can track your activity across other apps and websites. This only affects whether ads can be personalized; the game is exactly the same either way. If you choose Ask App Not to Track, you'll see non-personalized ads.

To change your choice later, open the iPhone Settings app → Privacy & Security → Tracking and switch Glyphsmash on or off.

There are no accounts, and we don't ask for your name, email, contacts or location. Glyphsmash sends your game progress and a few gameplay and diagnostic events to our server, tagged only with your random backup code. Ads are served by Google AdMob, which receives device and ad-interaction data to show and measure ads (and your advertising identifier only if you allow tracking). Full details are in our Privacy Policy, and you can manage your choices on the Privacy Choices page.

No. Glyphsmash has no in-app purchases. Everything is earned by playing.

Glyphsmash uses the Game Center Weekly Climb leaderboard, which ranks how far you get each week. Higher finishes earn Prisms.

Leaderboards use Apple's Game Center, so you need to be signed in: open the iPhone Settings app → Game Center and sign in with your Apple ID. Then reopen Glyphsmash. You can play normally without Game Center; your scores just won't be posted. Your Game Center nickname is what other players see.

Deleting Glyphsmash removes all game data stored on your iPhone. To also delete your cloud backup, email your backup code (from Settings (gear icon) → Cloud Backup) to [email protected] with the subject Delete my data. We'll delete the backup and the anonymous events tied to that code and confirm by email.